Refunds and Cancellation Policy

TERMINATION AND REFUNDS

The termination of this Agreement is subject to a written notice from the other party which is sent to the respective addresses of the authors or publishers.

If the Agreement is terminated due to a breach by the author, Ganpi Media will not refund the fees charged to them.

Refund Policy is explained as follows:

1. Publishing Packages

A1. Before Submission of the Manuscript*

• 0‐30 calendar days after the purchase: 100% of total purchase price less $150 or 10% of the total purchase price (Administrative/Processing Fee), whichever is higher.
• 30‐60 calendar days after the purchase: 25% of total purchase price will be refunded.
• More than 60 calendar days after the purchase: No refund will be issued.

A2. After Submission of the Manuscript* but Before Giving Final Approval (manuscript must pass content evaluation):

• After submission of the Manuscript* but before actual work begins: 25% of total purchase price will be refunded.
• After actual work begins but before giving final approval: 10% of total purchase price will be refunded.

A3. After Author Has Given Final Approval of the Work: No refund will be issued.

*The submission of a manuscript is an acknowledgement of the work and its contents.

* Manuscript means any text, images, or multimedia content.

1. Marketing Services:

B1. Before the Start of Fulfillment of the Marketing Service/s:

• 0‐30 calendar days after the purchase: 100% of purchase price, less $150 or 10% of the total purchase price (Administrative/Processing Fee), whichever is higher.
• 30‐60 calendar days after the purchase: 25% of total purchase price will be refunded.
• More than 60 calendar days after the purchase: No refund will be issued.

B2. After the Start of Fulfillment of the Marketing Service/s:

• No refund will be issued.

1. Services that are Non‐refundable Under Any Circumstances:

• Book Reviews
• Book Fair Services (including Book Fair Magazine)
• Book Videos
• Publishers Weekly Online Banner
• Ingram Marketing Services
• New York Times Classified Ads
• Radio Interviews
• Orders of Additional Book Copies
• Screenplay Services

* Installment Processing Fee is non‐refundable in all purchases under Payment Plan/s.

The Author acknowledges that the services provided under Section C are not guaranteed and that the Publisher may choose to work with other vendor for its fulfillment.

The Author is not entitled to a refund once the agreement is signed and the service has already started.